Job Title
Quality Assurance Manager
Employment Type
Full Time
5 to 15 years
R38000 to R40500
Job Published
25 March 2022
Job Reference No.

Job Description


A leading company in the Butchery/Meat industry based outside Pretoria is looking for an experienced Quality Assurance Manager to join their company.


Duties & Responsibilities

Reporting to:

SHEQ Manager



Quality Assurance

  • Manage a system allowing a zero-tolerance to customer complaints, quality defects and resource wastes from raw material intake, manufacturing and storage, to final product release.
  • Ensure effectiveness and efficiency of this management system by integrating this across all relevant departments and existing systems and SOPs.
  • Oversee effective, sustainable correction of non-conformances.
  • Manage:
  • Review, continual improvement and implementation of HACCP, VACCP and TACCP plans, and control procedures per plant and/or product category, aligned to FSSC -, regulatory -, customer and company requirements;
  • Communication to, and involvement of, other internal departments, during the development, review and implementation of these plans;
  • Review and Implementation of effective QCP points;
  • Monitoring and verification of QCP points and other related records;
  • Quality defect investigations, and identification of route-cause(s);
  • Develop and implement immediate containment actions for non-conformances;
  • Oversee, follow-up and confirm the sustainable Corrective Action of Route Causes.
  • Internal audits planned and executed against these plans and product specifications;
  • Implementation of monitoring procedures and logging, trending and reporting of Quality Defects to report against targets, incl:
    • Customer complaints, rejections, returns;
    • Microbial, chemical, physical, allergen monitoring programs (environment and/or product);
    • Internal quality alerts/near-miss incidents, reworks etc;
    • Others as applicable.
  • Communication of trends to internal departments, management and customers/suppliers as applicable;
  • Maintain and continually improve the system, and ensure implementation of all requirements and records as set out within this system;
  • Oversee that all Foods plants are audit-ready at all times.


Trials & Continual Improvements

  • Stay abreast of updated, new, and best-practice technical requirements, regulations and standards and oversee implementation;
  • Manage the technical contribution to, and participation during, process or product improvement trials, equipment changes or upgrades and/or new product or system implementations etc.:
    • Technical advice during Planning / Concept Stage
    • Coordination
    • Participation during practical execution
    • Contributing to reporting, specifications changes, risk assessments etc.
  • Ensure the update of HACCP, VACCP and TACCP plans and procedures and their implementation, accordingly;
  • Minimize waste and duplication by consolidating and continually improving the quality and food safety system to operating systems in place across  departments.


Team Management


  • Build and maintain technical relationships with all customers, service providers and suppliers, and assist team to do same;
  • Ensure response to customer enquiries within 48 hours;
  • Represent the company and/or ensure adequate representation during site visits, walk-throughs and audits;
  • Ensure good relationships between the team and all departments within the comapny, growing a Quality Culture;



  • All duties are performed according to the Comapny's Food Safety and Occupational Health and Safety policies and procedures.


Desired Experience & Qualification

Required Qualification:

  • Degree in Food Sciences


Required Experience:

  • Minimum 5 Years Quality / Food Safety / FMCG Managerial experience


Package & Remuneration

  • R38 000– R40 500 CTC per month
  • Discretionary bonus – depending on performance