Job Description/Duties:

· To be the principal point of contact between the Company and its agents and customers.

· To ensure customers have the correct products.

· Ensure forward share and visibility.

 

Customer relations:

· Establish, develop, and maintain positive business and customer relations.

· Expedite resolution of customer problems and complaints to maximize satisfaction.

· Grow and maintain customer database.

· Seek new opportunities.

· Present, promote and sell products/ services using solid arguments to customers.

· Complete weekly call cycles.

 

Sales targets:

· Achieve agreed upon sales targets within schedule.

· Coordinate sales effort.

 

Monthly reporting:

· Submit monthly reports- performance and competitors in landscape.

· Supply management reports of customer needs, problems, interests, competitive activities and potentials.

 

Other:

· Attend meetings when required- Management and customers.

· Collaborate with other businesses to drive business performance.

· Attend trade shows and marketing events.

 

Minimum Requirements:

 

· Grade 12.

· Tertiary qualification in Business, Marketing communications or any other relevant field will be advantageous.

· Minimum of 2 years proven work experience as a sales representative.

· Proven track record of successfully managing customer relationships.

· Valid driver’s license.

· Excellent knowledge of MS Office.

· Working knowledge of CRM Systems.

· Relationship management skills and openness to feedback.

· Ability to create and deliver presentations.

· Prioritizing, time management and organizational skills.

· Strong verbal communication skills.

· Ability to work efficiently- on your own or as a team.